We accept advance payments for catering bookings through secure payment gateways. All payments are processed through authorized third-party providers and are subject to their terms and conditions.
A booking is confirmed only upon receipt of advance payment. Remaining balance, if any, must be cleared before or on the day of the event.
Cancellations made at least 5 days prior to the event date may be eligible for a partial refund after deduction of processing and preparation costs.
Cancellations made within 5 days of the event are non-refundable due to advance procurement and preparation commitments.
Refunds, if applicable, will be processed within 7-10 business days through the original payment method.
We strive to deliver high-quality food and professional service. Any concerns must be reported during or immediately after the event for resolution.
For any policy-related queries, contact us at:
Email: info@clascat.com
Phone: +91 6366038875